Avocado's Refund Policy

Every seller has their own unique needs and principles when it comes to issuing refunds, therefore Avocado allows and encourages its sellers to set their own refund policies.

That said, Avocado reserves the right to issue refunds within 60 days of purchase, at its own discretion, in order to prevent chargebacks.

So, if you want to have a "No refunds" policy, that's fine - but be aware that customers can issue chargebacks anytime against their purchases. And if they do that too often, your account may be in danger of being suspended.

If a customer is threatening a chargeback, we recommend that you offer them a partial refund.

Learn more about our terms here.

Get in touch with our support team.

We hope that our Help Center is able to answer most of your questions, and we're available via the email above if not.

For help with downloads, uploads, payment issues, policy questions, and questions about navigating our platform, you should email hello@avocadoaudio.com.